Comments on: Best Buy, you FAIL http://thomasng.net/2008/12/24/best-buy-you-fail/ a nerds life. changing things one byte at a time. Thu, 26 Aug 2010 19:34:23 -0400 http://wordpress.org/?v=2.8.4 hourly 1 By: Thomas http://thomasng.net/2008/12/24/best-buy-you-fail/comment-page-1/#comment-6806 Thomas Thu, 25 Dec 2008 00:18:19 +0000 http://thomasng.net/?p=30#comment-6806 Fucking A. People don't know how to do their job. My information is still associated with the account. Fucking A. People don’t know how to do their job. My information is still associated with the account.

]]> By: Thomas http://thomasng.net/2008/12/24/best-buy-you-fail/comment-page-1/#comment-6805 Thomas Thu, 25 Dec 2008 00:05:17 +0000 http://thomasng.net/?p=30#comment-6805 Agreed, most people that work at retail stores are students trying to get a job between terms. Mistakes happen, but this is one HUGE mistake on someone's part and without asking the correct account verification questions either. I just closed my BB online account and had my personal information removed (at least the CSR said it was removed, but who knows). The other guy should still get his order. I just looked through all of my BB receipts and none of them were an online order. Buying stuff in the store is much less hassle at times. Agreed, most people that work at retail stores are students trying to get a job between terms. Mistakes happen, but this is one HUGE mistake on someone’s part and without asking the correct account verification questions either.

I just closed my BB online account and had my personal information removed (at least the CSR said it was removed, but who knows). The other guy should still get his order. I just looked through all of my BB receipts and none of them were an online order. Buying stuff in the store is much less hassle at times.

]]> By: Corey Chan http://thomasng.net/2008/12/24/best-buy-you-fail/comment-page-1/#comment-6804 Corey Chan Wed, 24 Dec 2008 23:55:15 +0000 http://thomasng.net/?p=30#comment-6804 They should verify credit card # information before even proceeding with the order. Best Buy does not know how to hire. Get some legitimate HR reps! Sorry to hear about that Thomas. They should verify credit card # information before even proceeding with the order. Best Buy does not know how to hire. Get some legitimate HR reps! Sorry to hear about that Thomas.

]]> By: Danny Foland http://thomasng.net/2008/12/24/best-buy-you-fail/comment-page-1/#comment-6803 Danny Foland Wed, 24 Dec 2008 21:28:13 +0000 http://thomasng.net/?p=30#comment-6803 At least you didn't have to email the Consumerist :P At least you didn’t have to email the Consumerist :P

]]> By: Thomas http://thomasng.net/2008/12/24/best-buy-you-fail/comment-page-1/#comment-6802 Thomas Wed, 24 Dec 2008 19:08:12 +0000 http://thomasng.net/?p=30#comment-6802 The password definitely changed. Though I did find the other Thomas Ng's number in the white pages and called him. We had a good laugh about it, and he's going to cancel his order, and call me back, then i'll close my online account and he can order it again. He did find it suprising I found his unlisted phone number in the online white pages though. When I called BB's cust. service line, they had no freakin clue what happened. The password definitely changed. Though I did find the other Thomas Ng’s number in the white pages and called him. We had a good laugh about it, and he’s going to cancel his order, and call me back, then i’ll close my online account and he can order it again. He did find it suprising I found his unlisted phone number in the online white pages though.

When I called BB’s cust. service line, they had no freakin clue what happened.

]]> By: Gretchen Gauss http://thomasng.net/2008/12/24/best-buy-you-fail/comment-page-1/#comment-6801 Gretchen Gauss Wed, 24 Dec 2008 17:59:09 +0000 http://thomasng.net/?p=30#comment-6801 WOW! Did you try to log-in with your old password? WOW! Did you try to log-in with your old password?

]]> By: Troy http://thomasng.net/2008/12/24/best-buy-you-fail/comment-page-1/#comment-6800 Troy Wed, 24 Dec 2008 17:55:07 +0000 http://thomasng.net/?p=30#comment-6800 That's crazy. That’s crazy.

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